Healthcare - Mesh Digital LLC's Insights

Healthcare

A collection of 4 posts

Industry Focus: How Digital Touchpoints Are Changing Customer / Member Experience in the Health Insurance Industry.

Industry Focus: How Digital Touchpoints Are Changing Customer / Member Experience in the Health Insurance Industry.

Digital touchpoints have revolutionized CX across industries, and the health insurance industry is no exception. With the rapid advancement of technology, health insurers have increasingly embraced digital touchpoints to enhance customer experience, improve efficiency, and streamline processes.

Impact Study: Big Blue Health Insurer's Enterprise IAM Strategy & Architecture

Impact Study: Big Blue Health Insurer's Enterprise IAM Strategy & Architecture

The CISO of this $21B US Health Insurer was looking to leverage IAM to underpin the firms Digital Transformation, but also to empower its workforce just as new challenges & opportunities emerged in healthcare due to the COVID-19 pandemic. The firm needed its first ever Enterprise-wide IAM Strategy.

Ruining your Healthcare Brand One Patient Visit at a Time

I recently had the unpleasant opportunity to spend 9+ hrs in a local ED with my 81 year old mom. During this experience, I reflected on how poorly the American healthcare system treats its patients and wondered how we might be able to change these outcomes.

Is Healthcare Under Cyber Attack from the Inside? Using AI and Data Science to ID Cyber Risks in Healthcare.

Is Healthcare Under Cyber Attack from the Inside? Using AI and Data Science to ID Cyber Risks in Healthcare.

Is Healthcare Under Cyber Attack from the Inside? Using AI and Data Science to ID Cyber Risks in Healthcare.